What You'll Learn

• Basics of XenApp
• Licensing and Installing XenApp
• Administrative Configuration
• Installing and Configuring Web Interface
• Delivering Applications and Content
• Streaming Applications
• Configuring Policies, Printing, and Self-Service Applications
• Optimizing the User Experience
• XenApp Security
• Monitoring XenApp
• Additional Components

Who Needs to Attend

• IT professionals, such as server, network, and systems administrators, who are familiar with Microsoft Windows environments
• Systems engineers, sales engineers, analysts, consultants, and architects

Pre-requisites

• Familiarity with Microsoft Windows Server 2008 R2
• Experience with Microsoft SQL Server or enterprise database servers
• Experience with Active Directory and Group Policy
• Basic understanding of Remote Desktop Services (previously called Terminal Services)
• Familiarity with application virtualization technologies, such as Citrix application streaming or Microsoft App-V (previously called SoftGrid)
• Basic understanding of Windows Server networking concepts, such as DNS, IIS, load balancing, and file and printing services
• Exposure to basic system administration concepts, including logging, software upgrade procedures, and high availability operations
• Familiarity with server monitoring tools
• Basic understanding of VPN concepts, including SSL encryption and certificates

Course Outline

1. Basic Administration for Citrix XenApp 6

• XenApp 6 Editions
• XenApp 6 Features
• XenApp Architecture
  • XenApp Components
  • Single and Multiple Farm Environments
  • Data Store
  • Data Store Updates and the Local Host Cache
  • Independent Management Architecture
  • Data Collectors
  • Data Collector Election
  • Zones
  • Additional XenApp Components
• Delivery Services Console

2. Licensing XenApp.49

• XenApp Licensing
  • Licensing Communication
  • License Communication Process
  • License Types
  • Citrix License Server 11.6.1
  • Microsoft Remote Desktop Services
  • Additional Licensing Considerations
• License Administration Console
  • Port Configuration
  • Delegated Administrators in the License Administration Console
• Installing Licensing
  • Manual Installation and Configuration
  • Uninstalling Licensing
  • License Server Considerations
• License File Management
  • Obtaining License Files
  • Importing License Files
  • Subscription Advantage
• High Availability Considerations
  • Additional License Server Processes
  • License Server Clustering

3. Installing XenApp

• Installation Decisions
• XenApp Server Role Manager
• Web Interface Installation Decisions
• Unattended Installation and Configuration
• Hardware Requirements
• Software Requirements
• XenApp Configuration Options
  • Which Farm or Zones will be used in the Environment?
  • Which License Server will be used for the Server Farm?
  • Which Database Engine will be used for the Data Store Database?
  • Will Shadowing be enabled?
  • On Which Port will the Citrix XML Service Run?
  • When will Users be added to the Local Remote Desktop Users Group?
  • Which Pass-Through Client will be used in the Environment?
  • Will Pass-Through Authentication be used in the Environment?
  • Will Information in the Data Store and Configuration Logging Databases be protected with IMA Encryption?

4. Configuring XenApp Administration

• Worker Groups
  • Publishing Applications to Worker Groups
  • Prioritizing Worker Groups
  • Filtering Policies to Worker Groups
• Administrator Privilege Levels
  • Creating Administrator Accounts
  • Configuring Administrator Permissions
  • Configuring Folder Permissions
  • Delegating Administration
• Configuration Logging
  • Creating the Configuration Logging Database
  • Configuration Logging Database Settings
  • Enabling Configuration Logging

5. Installing and Configuring Web Interface

• Architecture and Communications
  • Web Interface Communication Process
• Web Interface Installation
• Site Creation
  • Creating a Web Interface Site
  • Site Creation Considerations
  • XenApp Web Site Configuration Options
  • XenApp Services Site Configuration
• Web Interface Site Modification
  • Modifying the Web Interface Configuration File
  • Using the Web Interface Management Console
• Specifying Citrix Plug-In Backup URLs
• Site Appearance
  • Site Customization Options
  • Practice A
  • Session Preferences
  • Session Options
  • User Options
• Workspace Control
  • Functionality
  • Configuration Options
  • User Customization
  • Configuring Workspace Control
• Citrix Plug-Ins and the Web Interface
  • Plug-In Deployment Options
  • Automatically Detecting Plug-Ins
  • Client Detection
  • Client for Java
• Authentication Configuration
  • Authentication Options
  • Generic RADIUS Support
  • Explicit Authentication
  • Pass-Through Authentication
  • Smart Card Authentication
  • Citrix XML Service Trust Relationships
  • Practice B
• Secure Access Configuration
  • Access Methods
  • Network Address Translation
  • Network Address Translation Access Types
• Client-Side Proxy Settings
  • Configuring Client-Side Proxy Settings
• Server Configuration
  • Configuring Multiple Server Farms
  • Adding Farms
  • Configuring Load Balancing
  • Enabling Fault Tolerance
  • Specifying the XML Communication Port
  • Ticket Expiration Settings
• Web Interface Site Removal
• Troubleshooting Web Interface Issues

6. Delivering Applications and Content

• Published Resources
  • Published Resource Types
  • Resource Publishing Phases
  • Resource Name and Location
  • Server Assignment
  • Configured or Anonymous Accounts
  • Users and Groups
  • Resource Publishing Settings
• VM Hosted Apps
  • Components of VM Hosted Apps
• Organizing Published Resources for Users
• Advanced Published Resource Settings
  • Access Control
  • Content Redirection
  • Implementing Resource Limits and Client Options
  • Configuring Resource Appearance
• Published Resource Configuration
  • Managing Connections to Resources
  • Disabling or Hiding a Published Resource
• Troubleshooting Application Delivery Issues

7. Streaming Applications

• Application Streaming
  • Components
  • Communication Process
  • Streaming App-V Packages
• Citrix Offline Plug-In
  • Cache
  • Installation
• Citrix Streaming Profiler
  • Profiling Process
  • Installing the Citrix Streaming Profiler
  • Creating a Profile
  • Profile Security Setting
  • Targets
  • Inter-Isolation Communication
  • Profile Preference Settings
  • Profile System Requirements
  • Profile Installation Types
  • Profile Properties
  • Known Limits for Profiling Applications
  • Target Properties
  • Upgrading an Application in a Target
• Application Delivery Methods
  • The Benefits of Streaming with Dazzle
• The Web Delivery Method
• Streaming to Servers
• Publishing a Streamed Application
  • Specifying an Alternate Profile for a Published Application
  • Enabling the Least-Privileged User Account
• Configuring Sites for Streaming Applications
  • Support for Both Remote and Streaming Applications
• Offline Access Management
  • Indirect Membership to the Offline Access List
  • Providing Offline Access
  • Offline Access Period
  • Renewing Offline Access Period
  • Application Caching
  • Pre-Deployment of Streaming Applications
• Troubleshooting Streaming Issues

8. Configuring Policies

• Group Policy Integration
  • IMA-Based Group Policies
  • Group Policy Extensions
  • Group Policy Architecture
• Policy Evaluation
  • Policy Application Process
  • Policy Processing and Precedence
• Policy Rules
• Policy Filtering
• Policy Modeling and Troubleshooting

9. Configuring Load Management

• Load Manager
• Load Balancing Process
• Load Calculation
• Load Evaluator Configuration
  • Creating Custom Load Evaluators
  • Thresholds for Load Management
  • Assigning Load Evaluators to Servers and Applications
• Load Balancing Policies
  • Creating Load Balancing Policies
  • Force Application Streaming
• Preferential Load Balancing
  • Example
  • Considerations
• Troubleshooting Load Management Issues

10. Optimizing the User Experience

• Optimizing Session Performance
  • Enabling Display Settings
• HDX Broadcast Session Reliability
  • Considerations
• HDX RealTime
  • Enabling HDX RealTime
  • Design Considerations
• HDX Plug-n-Play
  • Enabling HDX Plug-n-Play
  • Design Considerations
• HDX MediaStream Multimedia Acceleration
  • Benefits
  • Enabling HDX MediaStream Multimedia Acceleration
• HDX MediaStream for Flash
  • Enabling HDX MediaStream for Flash
• SpeedScreen Latency Reduction
  • Enabling SpeedScreen Latency Reduction
• HDX 3D Image Acceleration
  • Enabling HDX 3S Image Acceleration
• HDX 3D Progressive Display
• Enabling HDX 3D Progressive Display
• Practice: Determining the Session Optimization Technology
• User Profiles
  • Differentiating User Profile Types
  • Redirecting User Data
  • Managing User Profiles
  • Enabling Profile Management
  • Profile Management Logon Process
• Troubleshooting User Experience Issues

11. Configuring Self-Service Applications

• Citrix Receiver
  • For Windows
  • For Macintosh
• Citrix Merchandising Server
• Citrix Dazzle
  • Communication Process
• Plug-Ins
  • Plug-In Delivery
  • Citrix Online Plug-In for Windows
  • Citrix Online Plug-In for Mac
  • Client for Java
  • Citrix Receiver for Linux
• Troubleshooting Self-Service Application Issues

12. Configuring Printing

• Printing Concepts
  • Printing Definitions
  • Printer Types
  • Printing Security
• Default Printing Behavior
  • Altering the Default Printing Behavior
• Printer Provisioning
  • User Self-Provisioning
  • Printer Auto-Creation
  • Practice: Printing Definitions
• Printing Pathways
  • Network Printing Pathway
  • Client Printing Pathway
  • Printing Pathway Demonstration
• Printer Drivers
  • Printer Driver Types
  • Practice: Printer Drivers
• Citrix Universal Printing
  • Enhanced MetaFile Format
  • Print Preview
  • Citrix Universal Printer
  • Configuring Citrix Universal Printing
• Administrator-Assigned Network Printers
  • Adding a Network Printer
  • Editing Network Printer Settings
  • Specifying the Default Printer
• Workspace Control and Proximity Printing
  • Configuring Proximity Printing
• Printing Preferences
  • Printing Properties
  • Printing Preference Hierarchy
  • Configuring Printer Property Retention
• Printing Bandwidth
• Troubleshooting Printing Issues

13. Securing XenApp

• XenApp Security Solutions
• SecureICA
• Citrix SSL Relay
  • SSL Relay Communication
  • Configuring SSL Relay
• Access Gateway
  • Deployment Scenarios
  • Communications
  • Digital Certificates
  • Securing Access to Hosted Applications
  • SmartAccess
• Web Interface Configuration
  • Access Methods
  • Access Gateway Settings
  • Configuring Web Interface for Access Gateway Connections
• Security Configuration Best Practices
• Troubleshooting Access Gateway with XenApp

14. Monitoring

• Health Monitoring and Recovery
• EdgeSight Monitoring
  • EdgeSight Components
  • EdgeSight Communication
• License Usage Monitoring
  • Configuring License Alerts
  • Viewing License Usage
  • Viewing Historical License Data
• Workflow Studio Overview
  • Workflow Studio Architecture
  • Workflow Automation Use Cases
• Accessing the Server Farm using PowerShell
• Administering the Server Farm using Commands

15. Additional Components

• SmartAuditor
  • Components
  • Session Recording Process
• Single Sign-On
  • Components
  • Process
• EasyCall Voice Services
  • Components
  • Process
• Branch Optimization
  • Branch Repeater Components
  • Branch Optimization Process for the Plug-In
• Provisioning Services
  • Components
• Power and Capacity Management
  • Power Management
  • Load Consolidation
  • Power and Capacity Management Components
  • Power Setpoints
• XenServer
  • XenServer Components