What You'll Learn

• VoIP, components of a VoIP network, VoIP protocols, special requirements for VoIP calls, and Codecs
• Configure gateway interconnections to support VoIP and PSTN calls
• Basic signaling protocols used on voice gateways
• Configure a gateway to support calls using different call control and signaling protocols
• Define a dial plan, describing the purpose of each dial plan component, and implement a dial plan on a voice gateway
• Implement a Cisco Unified Border Element (CUBE) gateway to connect to an Internet Telephony Service Provider
• Exclusive - Investigate the use of various traditional telephony connections, such as FXS, FXO, E&M, T1 (CAS and PRI), and E1 (CAS and PRI)
• Configure and troubleshoot Cisco's new ISR routers (2811s) and explore their DSP configuration (PVDM2-32 cards)
• Configure H.323 gateways and gatekeepers and review their functions and operation
• Configure Session Initiation Protocol (SIP) and Media Gateway Control Protocol (MGCP)
• Experience G.711, G.723, and G.729 voice coding schemes
• Configure Call Admission Control three different ways
• Configure proper Caller ID
• Experience real-world connections to PBXs, Key Telephone Systems, and the PSTN
• Configure your router/gateway equipment to connect to our public dial plan network using different call control protocols and procedures

Who Needs to Attend

• Students completing the CCNP Voice certification track
• Network engineers, architects, and support staff who:
  • Maintain and configure voice and data network devices
  • Are considering various methodologies to implement VoIP
  • Require a fundamental understanding of the issues and solutions related to implementation
  • Require a fundamental understanding of packet telephony technologies that are common for both enterprise and service provider applications

Pre-requisites

• Working knowledge of networking fundamentals, including LANs, WANs, and IP switching and routing
• Interconnecting Cisco Network Devices 2 (ICND2) or equivalent internetworking skills and knowledge
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
• Knowledge of traditional PSTN operations and technologies

• ICND2 - Interconnecting Cisco Network Devices 2
• ICOMM - Introducing Cisco Voice and UC Administration v8.0

Course Outline

1. Introduction to Voice Gateways

• Cisco UC Networks and the Role of Gateways
• Gateway Call Routing and Call Legs
• DSP Functionality, Codecs, and Codec Complexity
• Gateway Voice Ports Configuration

2. VoIP Call Legs

• VoIP Call Leg Characteristics
• VoIP Media Transmission
• H.323 Signaling Protocol
• SIP Signaling Protocol
• MGCP Signaling Protocol
• Requirements for VoIP Call Legs
• VoIP Call Legs Configuration

3. Communications Manager Express Endpoints Implementation

• Endpoint Requirements
• Endpoint Configuration

4. Dial Plan Implementation

• Call Routing and Dial Plans
• Digit Manipulation
• Path Selection Configuration
• Calling Privileges Configuration

5. Gatekeeper and CUBE Implementation

• Fundamentals of Gatekeepers
• Cisco Unified Border Element

6. QoS

• QoS Mechanisms and Models
• Classification, Marking, and Link Efficiency Mechanisms
• Managing Congestion and Rate Limiting
• Cisco AutoQoS