ACUCM v8.0 - Administering Cisco Unified Communications Manager v8.0

  • Description
  • What you Will Learn
  • Who needs to Attend & Pre-requisite
  • Course Outline
  • Schedule

Course Description

ACUCM v8.0 is an ILT course which provides first and second level administrators of a Cisco Unified Communications Manager Environment with daily and routine tasks of configuration and management..

Duration
3 days
Cost
S$3,800

What You'll Learn

  • Understand Cisco Unified Communications Manager from a Level 1 and Level 2 support perspective.
  • Understand the system, services, and features.
  • Understand the importance and configuration for redundancy and high availability in the enterprise network.
  • Configure the basic phone and user options.
  • Use the BAT to add phones and users.
  • Understand route patterns, gateways, and trunks.
  • Configure conferencing, MOH, and other media resources.
  • Configure phone features, hunt groups, and services.

Who Needs to Attend

Network Systems Engineers who design Data Center/enterprise networks

Pre-requisites

The knowledge and skills that a learner must have before attending this course are as follows:

  • Ability to use and navigate in a Windows XP environment.
  • Ability to navigate using a Firefox or Microsoft Web Browser.
  • Experience with traditional and / or IP Telephony is recommended, but not required.
  • Familiarity with Cisco router and switch platforms is recommended, but not required.

Course Outline

  • Module 1: Introduction to IP Telephony
  • Module 2: Defining the Basic Configuration
  • Module 3: User Administration
  • Module 4 Preparation for Phone Registration
  • Module 5 Basic Route Plan Configuration
  • Module 6 Route Filters and Digit Manipulation
  • Module 7 Class of Control
  • Module 8 Understanding Media Resources
  • Module 9 Features and Services

ACUCM v8.0 - Administering Cisco Unified Communications Manager v8.0

Start DateEnd DateCourse FeesCourse Code
Monday, Feburary 27, 2012Wednesday, Feburary 29, 2012S$3800ACUCM
Monday, April 9, 2012Wednesday, April 11, 2012S$3800ACUCM
Monday, May 14, 2012Wednesday, May 16, 2012S$3800ACUCM
Monday, June 4, 2012Wednesday, June 6, 2012S$3800ACUCM
Monday, July 16, 2012Wednesday, July 18, 2012S$3800ACUCM
Monday, August 13, 2012Wednesday, August 15, 2012S$3800ACUCM
Monday, September 10, 2012Wednesday, September 12, 2012S$3800ACUCM
Monday, October 8, 2012Wednesday, October 10, 2012S$3800ACUCM
Monday, November 19, 2012Wednesday, November 21, 2012S$3800ACUCM
Monday, December 10, 2012Wednesday, December 12, 2012S$3800ACUCM
    
  
  

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