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Business Skills Overview

Become a more effective leader and give your career a boost by mastering management and leadership skills. Learn to motivate teams, negotiate with vendors, resolve conflicts, and communicate more effectively with our extensive range of courses featuring real-world scenarios.

* For detailed course outlines please call us.

EXECUTIVE AND MANAGEMENT WORKSHOPS

Human Resource Management

Days

On the Job Training for Better Performance

1

Facilitation Skills to Improve Effectiveness

2

Train-The-Trainer for Better Delivery

2

Sales and Marketing

Days

Negotiation for Win-Win Situation

2

Maximize Sales through Account Management

2

Powerful Presentation Skills

1

Successful Selling Skills

2

General Management

Days

Effective Conflict Resolution Skills

1

Fostering Effective Interpersonal Relationships

2

Art of War in Strategic Management

2

Art of War in Teambuilding

1

Quality Awareness in Production Management

1

Developing a Thinking Workforce

2

Cost Reduction Through 5S and 7W

1

Be an Effective Coach!

1

Developing a Highly Motivated Workforce

1

Be a Leading Supervisor!

2

Performance Review and Development Planning

1

Manage Meetings for Better Performance

2

Communication

Days

Essential Business Writing for Executives

2

Effective Report Writing Skills

2

Speed Reading for Better Efficiency

2

Workplace Conversational English

3

Be a Powerful Public Speaker!

2

Financial Management

Days

Finance for Non - Finance Professionals

2

Effectiveness at the Workplace

Days

Effective Stress Management to Improve Performance

1

Projecting a Positive Self Image

2

Analytical and Creative Thinking Skills

2

Effective Learning Strategy for Ever Changing Needs

1

Be Organised for Greater Effectiveness

2

Developing a Positive Attitude

2

Time Management for Greater Effectiveness

1

 

 

CUSTOMER SERVICE

Effectiveness at the Workplace

Days

Effective Customer Service Mindset

2

Effective Service Strategy

2

Effective Telephone Etiquette

1

Gathering Customer Feedbacks

2

Getting Closer to Your Customers

2

Handling Difficult Customers

2

Frontline Customer Service Skills

2

Total Customer Satisfaction

1

Write with Customer Service

2

 
   
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